We’re here to help with orders, deposits, deliveries, refunds, and any questions about infraStore.
Support Email
This is the fastest way to reach us. Please include your order ID (if any) and a clear description of your request so we can help quickly.
Response Time
We aim to respond to all inquiries within 24 hours. Order, deposit, and delivery issues are prioritized. Refund and defect claims are handled according to our Refund Policy.
What We Can Help With
- Questions about a product before you buy.
- Wallet deposits and payment confirmation.
- Delivery of purchased credentials and access details.
- Defective or non-working items covered by our Refund Policy.
Operator
infraStore (infralabs.store) is operated by the infraStore team (operating the infraStore brand). See our About page for more information about the service.